Information categories
- Account, organization and licensing information.
- Device, policy, job, alert and service-health metadata.
- Support enquiries and communications.
- Security and audit events needed to operate and protect the service.
Business data
MindShield should not be treated as permission to collect unnecessary customer business content. Backup data handling depends on the configured destination and service arrangement.
Requests and questions
For privacy or data-handling questions, use the contact page or call 03206689940. Identity and authority may need to be verified before acting on a request.
Related policy
The public website privacy notice remains available at /privacy. Contractual data-processing terms may apply separately to subscribed services.