Managed service providers
Deliver monitored backup and recovery-readiness services to an assigned customer portfolio.
MindShield is being designed for distributors, MSPs, software houses and regional operators who need structured customer oversight—not unrestricted platform access.
Partner models
The program can support several operating models while maintaining clear customer ownership and access boundaries.
Deliver monitored backup and recovery-readiness services to an assigned customer portfolio.
Add structured protection around ERP, HMIS, accounting and other database-driven applications.
Include MindShield in server, network, storage and business-continuity projects.
Develop regional channels with controlled onboarding, commercial accountability and technical enablement.
Support market development under a formally defined organization scope and operating agreement.
Recommend and coordinate recovery-readiness improvements without receiving unnecessary customer access.
Partner access should follow the same tenant-aware model as internal operations. Geographic or commercial responsibility does not automatically grant global visibility.
Security architecturePartners see only the organizations and customers explicitly assigned to them.
Sales, support, operations and finance responsibilities can be separated.
Partner operations must not depend on shared platform-owner credentials.
Administrative and operational actions should remain attributable to individual users.
Onboarding
Review market, customer profile, technical capability and service expectations.
Define territory, commercial responsibilities, customer ownership and escalation paths.
Provide product, security, onboarding and operational training for named partner users.
Begin with a controlled customer deployment before expanding the assigned portfolio.
Share your region, customer base, technical focus and intended service model. Partnership is subject to review and written agreement.